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Shopping online

Did you know that when performing cross-border purchases online your rights are as protected as when you are shopping in your favourite supermarket? However, prior to purchasing your selected commodity in the global web it is advisable to make sure that the deal is secure as well as it is always advisable to know your rights how to act in case the trader does not respect the consumer’s rights.

A contract that is concluded online differs from a purchase contract that has been made in a ‘traditional’ manner by the fact that it is made in the electronic environment. Taking into consideration the specifics of this type of deal, in order to protect the ‘weaker’ of the contract parties, the European Union legislation provides special protection particularly to the consumer.

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