Three days ago I bought footwear in one of the shops of Latvia, when I came home I understood that I did not like the footwear, moreover my friend told me that the footwear did not suit me. Can I use the right of withdrawal and take the footwear back to the shop?
In accordance with Consumer Rights Protection Law , a consumer may exercise the right to withdrawal, only to withdraw from:
- A contract entered into outside the permanent location of sale or provision of services,
- A distance contract.
Therefore the consumer has the right to exchange the obtained goods only in the case of damage. In the case the product is not damaged it is a free will of a seller – to exchange the goods or not.
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