More... Need advice?    

Need advice?

ECC Latvia is here to help:
-  Latvian consumers who have questions or problems related to purchase made in other EU member countries.
-  Consumers from other EU member countries who need advice or who have problems with goods/services bought in Latvia.

More... Facts & Advices    

Facts & Advices

Have you experienced unpleasant moments when purchasing poor-quality goods from a foreign online store? Or wasn’t your luggage delivered on time after the flight? Or was it damaged? Did you know that these and many other problems can be solved?

More... How to submit a complaint?    

How to submit a complaint?

The consumer has the right to lodge a complaint concerning inconsistency of goods or a service to provisions of a contract within two years after conclusion of a transaction.
At first send a written complaint to the trader. If the trader does not reply to your complaint or gives an answer, infringing your rights, turn for help to ECC Latvia.

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